Report an outage

Tri-County Electric is dedicated to providing our members with quality, reliable electric service. However, from time to time outages do occur. We want to help you prepare for power outages and provide tips you can use to keep your family safe.

To report a power outage, call TCEC at 580.652.2418.

To view current outages, go to the TCEC Outage Map.

Outage Map

 

Before you call to report an outage, check your main breaker or fuse disconnect at the house or on the meter pole, and look to see whether your neighbors have power.

When you call, provide the following information:

The name on the Tri-County Electric account
Your telephone number
Account number (if known)
Time the power went off (if known)
Any observations you have made - downed wires, trees on the line, or similar trouble

Please be patient if the lines are busy. During major outages, our telephone lines are crowded with members calling in. Calls are answered 24 hours a day, and answered in the order they are received. For updates during major outages, be sure to like our page on Facebook at www.facebook.com/tricountyelectric.

Do you know how power is restored after a storm or other major event? See this illustration showing the order work is performed.