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Electric bill delay

2/28/18 update: TCEC has been notified the missing bills were scanned February 25 and are on their way to member mailboxes.

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TCEC bills due March 10 delayed for some members

You may be wondering where your February electric bill is if you’re on TCEC’s Cycle 3 billing. The cooperative has discovered that many bills for members have been delayed. TCEC is working with its billing vendor and the United States Postal Service to investigate the cause for the delay.

Co-op Connections: Whispering Bliss Boutique

Members who show their Co-op Connections Card at Whispering Bliss Boutique in Guymon will receive 20 percent off, excluding specials, auctions, offers, orders and sales.

Power after hours

Afterhours service improves for TCEC members

Power outages usually don’t happen on a schedule. When you need to report an outage, you expect it to be quick and easy.

As a direct result of feedback from members, a new company will answer TCEC’s phones after hours. TCEC evaluated several options, such as bringing the afterhours service inside the company, before making a decision that was the best fit for the entire membership.

KAMO Power is in Oklahoma

Extreme cold causes higher energy bills

TCEC outlines factors impacting electric bills

Regardless of the fuel used to heat your home or business – natural gas, electricity or propane – you likely used more of it due to unusually cold temperatures last month. The result is a higher bill for that usage.

Factors that may influence your electric bill during extreme cold include:

Safety a priority in unplanned outage

TCEC takes major outage to prevent wildfire

To prevent the possibility of a wildfire, TCEC took an unplanned outage in the towns of Beaver and Forgan and surrounding areas the afternoon of Sunday, February 18. About 1,900 meters were without power from 6 p.m. to 8 p.m. while repairs to were made to the system.

 

 

 

TCEC Pole Inspection

Members in Cimarron County will see pole inspection activity approximately 7 miles east and west of Griggs from the Texas State line north to Highway 56. It will take approximately 60 days to inspect the poles. Pole inspection contractors will have ‘TCEC Contractor’ displayed on vehicles. ATV’s are used to travel pole to pole and to transport supplies used to inspect poles.

Lower temps = higher energy use

Lower temperatures equate to higher energy use this time of year. The below chart is taken from SmartHub and illustrates the correlation between temperature and energy use. If your bill is higher than usual, call us to discuss ways to save. A member service representative can offer resources on saving energy. They can help you evaluate payment options like Pay As You Go, Levelized and AutoPay. A representative can also help you sign up for SmartHub to keep tabs on your energy use during the month - before it's billed.

Co-op Connections: H&R Block - Guymon Office

Members who show their Co-op Connections Card at H&R Block in Guymon will receive $15 off tax preparation OR first month free for all payroll services.

Member Matters: Reliability

Member Matters: Reliability - VideoFour Nines

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